Support

We’re here to help.

Need assistance with MedJournal AI or other Komnata apps? Use the form below or email us. Typical response time: 24–48h on business days.

Contact

Best for bug reports, billing issues, and data requests.

Business hours: Mon–Fri, 10:00–18:00 GMT+3.


Data & privacy

To request data deletion/export, submit the form and choose “Privacy request”.

Submit a ticket

Privacy Policy

FAQ

How do I request deletion of my data?

Submit a ticket above and choose “Privacy request”, or email support@komnata.site from the same address you used in the app. We’ll confirm deletion within 30 days.

I’m a subscriber but features are locked.

On iOS, open the app → Settings → “Restore Purchases”. If it doesn’t help, contact us with your App Store receipt so we can assist.

The app can’t read my document / summary looks wrong.

Please attach a sample (redact personal data if needed) and we’ll investigate model parsing quality and fix edge cases.

About

We design and ship helpful mobile apps.

AI‑assisted utilities and subscription products with clean UX.

Services

iOS app design & dev

SwiftUI, StoreKit 2, RevenueCat, App Store Connect

AI assistants

OpenAI, RAG, n8n automations, Supabase

ASO & growth

Keyword strategy, screenshots, launch ops

Contacts

Support

support@komnata.site · 24–48h